Subscription Management

How to Cancel Amazon Music Subscription: Complete Guide

Looking to cancel your Amazon Music Unlimited or Amazon Music HD subscription? Whether you're cutting costs or switching to another service, this guide will walk you through the cancellation process step by step.

Before You Cancel Amazon Music

Here are a few important things to consider before cancelling your Amazon Music subscription:

  • •Billing cycle - Your access continues until the end of your current billing period, even after cancellation.
  • •Amazon Prime - Cancelling Amazon Music Unlimited doesn't affect your Amazon Prime membership. You'll still have access to the more limited Amazon Prime Music if you're a Prime member.
  • •Downloaded music - Any music you've downloaded for offline listening will no longer be accessible after your subscription ends.
  • •Playlists and favorites - Your playlists and favorites will be saved in case you resubscribe later.

How to Cancel Amazon Music on a Web Browser

The most straightforward way to cancel your Amazon Music subscription is through a web browser:

1. Log into Your Amazon Account

Visit Amazon.com and sign in with your email and password.

2. Access Your Account Settings

Hover over "Account & Lists" in the top-right corner and click on "Account" from the dropdown menu.

3. Find Memberships & Subscriptions

Scroll down to find and click on "Memberships & Subscriptions" or directly visit Amazon's Subscription Management page.

4. Locate Amazon Music Unlimited

Find "Amazon Music Unlimited" or "Amazon Music HD" in your list of subscriptions.

5. Cancel Subscription

Click on the "Actions" button next to your Amazon Music subscription, then select "Cancel subscription" from the dropdown menu.

6. Confirm Cancellation

Amazon may offer you incentives to stay or ask for a reason for cancellation. If you still want to cancel, look for options like "Continue to Cancel" or "Cancel Anyway" and confirm your choice.

7. Check for Confirmation

You should receive a confirmation message on the screen and via email. Your subscription will remain active until the end of your current billing cycle.

Cancelling Amazon Music on Mobile Devices

You can also cancel your Amazon Music subscription using the Amazon app:

Cancelling on iOS (iPhone/iPad)

For iOS devices:

  1. Open the Amazon app
  2. Tap on the three-line menu icon (hamburger menu)
  3. Scroll down and tap on "Your Account"
  4. Tap on "Memberships & Subscriptions"
  5. Find "Amazon Music Unlimited" and tap on "Manage Subscription"
  6. Select "Cancel subscription" and follow the prompts

Note: If you originally subscribed through Apple, you'll need to cancel through your Apple ID settings instead.

Cancelling on Android

For Android devices:

  1. Open the Amazon app
  2. Tap on the three-line menu icon (hamburger menu)
  3. Scroll down and tap on "Your Account"
  4. Tap on "Memberships & Subscriptions"
  5. Find "Amazon Music Unlimited" and tap on "Manage Subscription"
  6. Select "Cancel subscription" and follow the prompts

Cancelling Amazon Music Through Alexa

If you subscribed to Amazon Music through an Alexa device, you can cancel using voice commands or through the Alexa app:

Using Voice Commands

You can try saying: "Alexa, cancel my Amazon Music subscription." However, Alexa will likely direct you to the Amazon website or app to complete the cancellation.

Using the Alexa App

To cancel through the Alexa app:

  1. Open the Alexa app on your smartphone
  2. Tap on "More" in the bottom navigation
  3. Select "Settings"
  4. Tap on "Account Settings"
  5. Select "Manage Your Amazon Music Subscription"
  6. You'll be redirected to Amazon's website to complete the cancellation

Special Cancellation Scenarios

Cancelling a Family Plan

If you have an Amazon Music Unlimited Family Plan:

  • Only the family plan administrator can cancel the subscription
  • The cancellation process is the same as for individual plans
  • All family members will lose access to Amazon Music Unlimited at the end of the billing cycle

Cancelling a Single-Device Plan

If you have an Amazon Music Unlimited Single-Device Plan (for Echo or Fire TV):

  1. Follow the same cancellation steps through the Amazon website
  2. Make sure to select the correct subscription, as it will be listed separately from other Amazon Music plans

Cancelling During Free Trial

If you're still in your free trial period, the cancellation process is the same. Your trial will end immediately upon cancellation, so consider waiting until near the end of your trial if you want to use the full period.

Troubleshooting Cancellation Issues

  • •Can't find cancellation option? - Double-check how you originally signed up (direct, Apple, Google, etc.).
  • •Still being charged? - Contact Amazon Customer Service at amazon.com/hz/contact-us.
  • •Multiple Amazon accounts? - Make sure you're signed into the correct account that has the active subscription.

Never Lose Track of Your Subscriptions Again

Amazon Music is just one of many music streaming services you might be paying for each month. With Subswoop, you can track all your subscriptions in one place, get reminders before billing dates, and identify opportunities to save money.

Sign up for Subswoop today to take control of your recurring expenses and never forget about an unwanted subscription again.

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