Subscription Management

How to Cancel Audible Subscription: Complete Guide

Looking to cancel your Audible subscription? Whether you've finished your audiobooks or are exploring other options, this guide will walk you through the cancellation process step by step.

Before You Cancel Audible

Here are a few important things to consider before cancelling your Audible subscription:

  • •Your Audible credits - Any unused credits will be lost when you cancel. Consider using them before cancelling.
  • •Your audiobook library - You'll still have access to audiobooks you've purchased, even after cancellation.
  • •Membership benefits - You'll lose access to member discounts, sales, and the Audible Plus catalog.
  • •Billing cycle - If you cancel mid-cycle, you won't receive a refund for the unused portion.

How to Cancel Audible on a Web Browser

The most straightforward way to cancel your Audible subscription is through a web browser:

1. Log into Your Amazon Account

Visit audible.com (or your country's Audible site) and sign in with your Amazon credentials.

2. Access Your Account Settings

Click on your name in the top-right corner to open the dropdown menu, then select "Account Details."

3. Find Membership Details

In your account page, look for the "Membership details" section.

4. Cancel Membership

Click on "Cancel membership" or "Cancel subscription" link.

5. Navigate the Retention Offers

Audible will likely offer you incentives to stay, such as discounted rates or additional credits. If you still want to cancel, look for the option to continue with cancellation.

6. Select Cancellation Reason

Choose a reason for cancelling from the provided options.

7. Confirm Cancellation

Click the final "Cancel membership" or "Finish cancellation" button to complete the process.

8. Check for Confirmation

You should receive a confirmation message on screen and via email confirming your cancellation.

Cancelling Audible on Mobile Devices

Using the Audible Mobile App (iOS and Android)

The Audible mobile app doesn't allow direct subscription cancellation. Instead:

  1. Open the Audible app on your device
  2. Tap the "Profile" icon at the bottom of the screen
  3. Tap the gear icon (Settings) in the top-right corner
  4. Select "Membership"
  5. You'll be redirected to a web browser to complete the cancellation process following the steps above

If You Subscribed Through Apple (iOS)

If you signed up through Apple's in-app purchases:

  1. Open the Settings app on your iOS device
  2. Tap your Apple ID at the top of the screen
  3. Select "Subscriptions"
  4. Find and tap on "Audible"
  5. Select "Cancel Subscription" and confirm

If You Subscribed Through Google Play (Android)

If you signed up through Google Play:

  1. Open the Google Play Store app
  2. Tap on your profile icon
  3. Select "Payments & subscriptions"
  4. Tap "Subscriptions"
  5. Find and tap on "Audible"
  6. Select "Cancel subscription" and confirm

Alternative Cancellation Methods

Cancelling by Phone

You can also cancel your Audible subscription by contacting customer service:

  • US: 1-888-283-5051
  • UK: 0800 496 2455
  • Australia: 1800 736 910
  • Canada: 1-888-283-5051

Be prepared to provide your account information and explain why you're cancelling.

Cancelling via Live Chat

Audible also offers a live chat option for cancellation:

  1. Go to the Audible website and sign in
  2. Click on "Help" at the bottom of the page
  3. Select "Contact Us"
  4. Choose the "Chat" option
  5. Inform the representative that you want to cancel your subscription

Special Cancellation Scenarios

Cancelling During Free Trial

If you're still in a free trial period:

  • The cancellation process is the same as for paid subscriptions
  • You can cancel anytime during the trial to avoid being charged
  • You'll still have access to your free audiobook even after cancellation

Cancelling a Gift Membership

If you received Audible as a gift:

  • Gift memberships automatically end after the gifted period
  • No cancellation is needed unless you've converted to a paid membership
  • If you've converted to paid, follow the standard cancellation process

Cancelling an Annual Membership

For annual subscription plans:

  • You can cancel at any time, but you generally won't receive a refund for unused months
  • Your membership benefits continue until the end of your annual term
  • Contact customer service directly if you need to request a refund for special circumstances

After Cancelling: What to Expect

  • •Purchased audiobooks - You'll retain access to all audiobooks you've purchased or redeemed with credits.
  • •Lost credits - Any unused credits will be forfeited upon cancellation.
  • •Audible Plus catalog - You'll lose access to the Audible Plus catalog of free content.
  • •Member discounts - You'll no longer receive member pricing on audiobook purchases.
  • •Resubscribing - You can resubscribe at any time through the Audible website.

Troubleshooting Cancellation Issues

  • •Can't find cancellation option? - Make sure you're signed in with the correct Amazon account that has the Audible subscription.
  • •Still being charged? - Double-check how you originally signed up (direct, Apple, Google, etc.) and ensure you're cancelling through the correct platform.
  • •Need help with refunds? - Contact Audible customer service directly for refund requests or billing issues.

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